Consumer Information Bureau

FLAP COPY] "The serpent in the Garden of Eden knew it first. Marketers caught on centuries later. Women are the ones to reach."--Bernice Kanner Not too long ago, legendary adman David Ogilvy chided his peers for talking down to women. He berated those who ignored women or discounted them, misconstruing men's higher paychecks to mean greater spending clout. And he was right. According to the Bureau of Economic Analysis, women--who comprise just over 51 percent of the U.S. population, making them the largest consumer segment in the country--control "six trillion dollars in buying power annually. Statistics show that women make 88 percent of all U.S. retail purchases. Some experts even predict that, by 2020, women will control most of the money in America. Now, noted marketing expert Bernice Kanner takes an eye-opening look at the way female spending power has forever changed the advertising/marketing landscape. "Pocketbook Power reveals how industry professionals are responding to the female-dominated marketplace, marrying compelling demographic and statistical information with tales of canny approaches to product development and positioning, and of marketing prowess. As the roles and attitudes of women evolve, they're creating extraordinary opportunities for savvy marketers who can come up with new ways to reach them. Kanner provides a detailed road map for selling to women, highlighting a myriad of approaches and techniques organized around different market segments, from health and apparel to finance and technology.

Customer Proprietary Network Information - Customer proprietary network information (CPNI) is the data collected by telecommunications corporations about a consumer's telephone calls. It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and any other information that appears on the consumer's telephone bill.

Bureau of Transportation Statistics - The Bureau of Transportation Statistics (BTS), as part of the United States Department of Transportation, compiles, analyzes, and makes accessible information on the nation's transportation systems; collects information on intermodal transportation and other areas as needed; and improves the quality and effectiveness of DOT's statistical programs through research, development of guidelines, and promotion of improvements in data acquisition and use.

Consumer protection - Consumer protection is government regulation to protect the interests of consumers, for example by requiring businesses to disclose detailed information about products, particularly in areas where safety or public health is an issue, such as food. Consumer protection is linked to the idea of consumer rights (that consumers have various rights as consumers), and to consumer organizations which help consumers make better choices in the marketplace.

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